Frequently Asked Questions and other information

Have any more questions please Email me: helloillustratenow@gmail.com 


How do I Link an Instagram Image?

There are two main ways depending on if you are on mobile or a computer.

Mobile: 
Open up Instagram, go to your page and click on the image you want to be featured.
At the top of the image should be three dots, tap on that then select ‘Share’
Then find ‘Copy Link’ / ‘Copy Share URL’ depending on your operating system.
Then paste that into the feature form.
Done!

Web/Computer: 
Go to https://www.instagram.com
Log in, and go to your account page.
Click on an image you would like to use for your feature.
This should open a larger view of it.
Click in your address bar and copy all of the text.
Paste it into the feature form.

**Note**
Please check that your link is correct, before sending it to me.
Check by pasting it into and address bar, if it opens up your image then it works!


What is Prime/ Prime Time?

Prime time is the peak of activity that I get that day.
See what times: Click Here

Times can vary depending on various things, so it won’t be unusual for a prime time on a Monday to be 2:15am when on a Tuesday can be 10:15pm

When buying a feature and selecting ‘yes’ for prime time, it will be first come first serve.
E.g If Monday’s best-prime time has gone, yours will be scheduled for the second best that day.


What are the Terms and Conditions?

You can find the terms and conditions here: Click Me


I Selected my Feature to be Scheduled the Next day, Where is it?

Hey, firstly thank you for buying a feature.
I try to post them as soon as I can, but sometimes due to high demand, it might be posted the following week.

E.g if you submit your form on a Tuesday and want it Wednesday, it may be posted the following week.

If you would like it to be posted quickly as possible please select ‘As Soon As Possible’ option
Also, a delay it could be due to a time zone difference, I live in the UK (GMT)


How Does ‘Buy 2 Get One Free’ Work?

You can buy three features for a discounted price.
These are good for people with multiple accounts or if you just want lots of exposure for one account


How Does Scheduling Work for ‘Buy 2 Get 1 Free’ ?

This might sound a little complicated but I will try my best to explain it.

  • All posts will be posted in order; One, Two then Three.
  • Only one post per account per day.
  • If ‘I Don’t Mind’ option is selected those posts will be slotted in as soon as possible

Example One:

The form was submitted on Wednesday 15th June

Post One preferred day of the week Monday
Post Two preferred day of the week Friday
Post Three preferred day of the week Monday

All posts are for the same account

Post One will be posted on: Monday 20th June
Post Two will be posted on: Friday 24th June
Post Three will be posted on: Monday 27th June

Example Two:

The form was submitted on Wednesday 15th June

Post One preferred day of the week Monday
Post Two preferred day of the week Monday
Post Three preferred day of the week Monday

All posts are for the same account

Post One will be posted on: Monday 20th June
Post Two will be posted on: Monday 27th June
Post Three will be posted on: Monday 4th July